What? Ask the support team?
You thought I didn't do it and left a comment?
Of course, I did.
The reply was like this.
You used a 'bot' program and you should be punished accordingly
No matter how much I didn't use it, this is the only answer.
Do you understand the situation where you can't catch real "botting' users, and on the contrary, you sanction users who honestly play games?
How stupid is that? This game company.
There have been cases where support makes a mistake. The best I can recommend is that you try to avoid long uninterrupted fishing sessions so as to avoid looking suspicious.