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Account name is conflicted, Change required

Posted: Tue Sep 15, 2020 2:18 am
by Physical
I used to play Celtic heroes a couple years ago and i just tried logging back on to a message that says.

Account Conflict PW
Account name is conflicted, change required.

My character name: Physical
My realm: Gwydion

if someone could help me that would be great

Re: Account name is conflicted, Change required

Posted: Tue Sep 15, 2020 2:28 pm
by Eragon123
Heyo! Welcome back to the game.

That's a fairly common account issue - it started back when Android and IOS servers were initially merged several years ago...any accounts that had the same account name on both IOS and Android started generating that error message.

In order to get that error fixed, and to log in again, you will need to send an email to [email protected]. Include your account username (not your password), and any information you can remember about the account - character names/classes/levels, server names, etc. Support just wants to verify that you are the correct owner of the account, then they will respond back when they resolve the issue.

Unfortunately, the Support team tends to run a bit late on tickets - it may take anywhere from a couple days to a week or so before you hear back from them.

Good luck!