Heroes.
We are going to take down the servers tomorrow for maintenance.
Downtime starts on the 1st of March at 8AM CET and is planned for 4 hours.
Re: Server Maintenance - Tuesday, March. 1st, 2022 @ 8:00 AM CET
#2Heroes!
First of all, thank you for your patience so far. Unfortunately, we need to extend the downtime by 1 hour until 1 pm CET. Thank you for your understanding.
First of all, thank you for your patience so far. Unfortunately, we need to extend the downtime by 1 hour until 1 pm CET. Thank you for your understanding.
[COMPLETE] Server Maintenance - Tuesday, March. 1st, 2022 @ 8:00 AM CET
#3Heroes!
The maintenance is over and you can soon log back into the game! (after downloading the update)
Android users are currently not able to submit in-game support tickets due to a UI issue, Bank filters are also not working at this moment. We hope to fix both issues tomorrow without additional downtime. If you require the assistance of the support, please submit a ticket via our support site: https://support.decagames.com/hc
Apple Users are getting disconnected when switching servers when using Apple Sign-In.
On the good side, players that were impacted by the Apple Sign-In issues the past week, have now received 2 packs of platinum, adding up to a total of 660 platinum.
We thank you for your patience and understanding.
The maintenance is over and you can soon log back into the game! (after downloading the update)
Android users are currently not able to submit in-game support tickets due to a UI issue, Bank filters are also not working at this moment. We hope to fix both issues tomorrow without additional downtime. If you require the assistance of the support, please submit a ticket via our support site: https://support.decagames.com/hc
Apple Users are getting disconnected when switching servers when using Apple Sign-In.
On the good side, players that were impacted by the Apple Sign-In issues the past week, have now received 2 packs of platinum, adding up to a total of 660 platinum.
We thank you for your patience and understanding.