Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Re: Account name is conflicted, Change required

Heyo! Welcome back to the game.

That's a fairly common account issue - it started back when Android and IOS servers were initially merged several years ago...any accounts that had the same account name on both IOS and Android started generating that error message.

In order to get that error fixed, and to log in again, you will need to send an email to support@onethumbmobile.com. Include your account username (not your password), and any information you can remember about the account - character names/classes/levels, server names, etc. Support just wants to verify that you are the correct owner of the account, then they will respond back when they resolve the issue.

Unfortunately, the Support team tends to run a bit late on tickets - it may take anywhere from a couple days to a week or so before you hear back from them.

Good luck!
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