Hmm if you're able to log into the account, but can't find your character, go through the new character creation screen and try changing server; it might've defaulted you to a different server than where your original character is. If it still exists, you should be able to see it on the server list.
If not and it really is gone-gone, try emailing support at
Support@OneThumbMobile.com
with the details (character name, level, class, any notable purchases) and they might be able to locate/restore it.
Pegasus
Lugh Signature & Profile artwork by Angmar Reid
Mindreader ♥
Lethal Ninja (Doge Dandolo/Photon/Shazaam/Staboteur)
AH Dupe Glitch,
Community Discord,
Database,
Bitey's Guide
Support isn't on forums; email issues to
support@onethumbmobile.com