Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Issues with the Unity Update? CLICK ME!

#1
[Updated]Monday, December 17th, 2018

Common Issues with the Update and some troubleshooting steps:

Black screen when launching app - Resolved
1. Exit the game
2. Make sure you are updated to the latest version
3. Restart the game

"Can't install app" on Android - Resolved
1. Remove Celtic Heroes Beta from your device
2. Clear your Play Store cache (Go to Settings > App)
3. Restart your device
4. Download Celtic Heroes 3D MMORPG version 3.2.1 - https://play.google.com/store/apps/deta ... lticheroes

Low frame rates Resolved with today's patch.
1. Close any other open apps you may have running in the background
2. Restart Celtic Heroes

Crashing Most cases should be resolved with today's patch.
1. Uninstall the app and clear your cache
2. Restart the phone
3. Reinstall Celtic Heroes

Still have an issue?
If you are still having the same issue at this point, reply to this thread with the following:
Device (iPhone 5S, Galaxy S8, etc):
Operating System:
Where in game you were when you encountered your issue (Character Select, Global Arena, etc):

I will add more as we identify further issues with troubleshooting steps.
Image

Re: Issues with the Unity Update? CLICK ME!

#2
Game sticks on Loading Game screen on IPad x running iOS 12.1 and iPad 2 running 12.0. Shut app and completely restarted phone but still not loading.

Since resolved by deleting app and reinstalling from App Store. Wouldn’t allow me to directly sign in to my existing account. Entering username and password just took me to new player creation screen. Had to set up new character before going to main menu trying to register new character and setting to herne server. Couldn’t register new character but when logging back in managed to successfully log into existing account
Last edited by Medico on Wed Nov 21, 2018 9:46 am, edited 1 time in total.

Re: Issues with the Unity Update? CLICK ME!

#3
Devices: iPhone 5s and iPad 3rd generation
OS: 12.01 on both devices
Crashing:
iPhone 5s immediately upon logging into the area and performing another action such as opening a menu or moving around.
iPad third generation: can log into any area and move around slowly and open menus or talk to others but if attempt to fight or move quickly on a mount the areas frame rate doesn’t keep up and the app crashes.

All backgrounds cleared before loading the game

Also both devices are skipping frames and glitching at the log in menu with glitches graphics.

Image
Last edited by Grimeo on Wed Nov 21, 2018 8:49 am, edited 1 time in total.
GRIMM☠️
Grimeo - 224 Mage
Grimm Hunter - 190 Ranger
Grimm Samedi - 200 Druid
Grimm Reaper - 108 Rogue
Grimm Blade - 97 Warrior
World - Taranis
RED RIGHT HAND

Re: Issues with the Unity Update? CLICK ME!

#8
iOS 12.1
iPhone XS running smooth as buttermilk.
iPad mini 4 running smooth as the Rocky Mountains. 1 or 2 disconnects so far, camera movement is glitchy, complete frame drop every so often. Running with max draw and detail distance, and everything else set to minimum.
Image

PM me and I will do my best to help you with whatever you need.

Re: Issues with the Unity Update? CLICK ME!

#9
iPad Air 2 & IPad mini 2 (husband and wife team).

When log in, can’t do a thing. If I touch anything it will freeze and crash.

Turned down all graphics (on iPad Air 2 as I could stay in long enough. No change.
I have updated to latest IOS. No change.
Hav turned off and restarted device. No change.
Now deleted game and reinstalling. No change.

All now crash as soon as entering.
Manetheren
Clan Havoc

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