Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Help please! Wife needs password

Good afternoon. My wife is trying to access her celtic heroes account on a different device. She has a login but cannot recall her password. She never used an email to set up her account, so password recovery is not an option through that route.
I have sent 2 emails to support@onethumbmobile.com with as much information as possible but have not heard a thing back yet.
Is there some other path to follow now, or some other way to access her account on a different device? She has a lot of items and is level 191 so I dont want to make a wrong move either and delete it.

Thanks for any help

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