Celtic Heroes

I didn't change my username on Android account and can't use my main account with the same username and can't find a way to change the username. Is there a way to solve this issue?

Hi please contact support by emailing support@onethumbmobile.com or pm milder and they will help to resolve this. No account or player data has been deleted.

Hi please contact support by emailing support@onethumbmobile.com or pm milder and they will help to resolve this. No account or player data has been deleted.

Milder

Oops sorry, 'Muldar'

How long is estimated response time on email? I emailed the one provided.

I did change my username and password but the new username doesnt work either. Can this also be solved by sending a mail to support@onethumbmobile.com?

Hey I have I the exact same problem as above btw new to the forums. admin do I just message support how can we pm Mudur ?

Mudur I am missing my ios account I have my Android account both had the same username and password intil last week in game ask me to change the password then when I see the ios severs working today after the cross platform update I had 2 on epona now gone these characters wer'e all made on the same account could I get a insight on how I can obtain those characters back?

For anyone having issues accessing their account please contact us at Support@onethumbmobile.com with the following details and we shall assist in account recovery:

- Username for account -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

How long is estimated response time on email? I emailed the one provided.

7-14 days, or never.

i already emailed.. why cant we have the option to change it on our own.
i kind of belive Support doesnt trust me im myself lol... i hope they do. i got vids to make n bosses to slay xD,
cheers