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Re: Muldar I need help please!

Posted: Tue Sep 12, 2017 9:41 am
by rush4life
Muldar wrote:
rush4life wrote:hey i have the same problem i havent logged into my account for like one year or more now. i tap reset pass but i dont get any emails.
[REMOVED DETAILS]
fabian


Make 5 posts then PM me, do not provide your details via the thread.

Hippouz wrote:Muldar did u got my pm? :)


I am still working through my daily tasks, you should receive a reply today.

what do u mean make 5 posts then pm u?

Re: Muldar I need help please!

Posted: Tue Sep 12, 2017 12:14 pm
by Druidmeno3
rush4life wrote:
Muldar wrote:
rush4life wrote:hey i have the same problem i havent logged into my account for like one year or more now. i tap reset pass but i dont get any emails.
[REMOVED DETAILS]
fabian


Make 5 posts then PM me, do not provide your details via the thread.

Hippouz wrote:Muldar did u got my pm? :)


I am still working through my daily tasks, you should receive a reply today.

what do u mean make 5 posts then pm u?

You have to have a minimum of 5 forum posts before you are able to message other forum members directly.

Re: Muldar I need help please!

Posted: Tue Sep 12, 2017 12:22 pm
by rush4life
so i have to make 5 forum posts to be able to be given access to my own account ?

Re: Muldar I need help please!

Posted: Tue Sep 12, 2017 12:24 pm
by rush4life
i havent played in like 1-2 years i have nothing to post about i just wanna gain access to my lost old accounts?

Re: Muldar I need help please!

Posted: Tue Sep 12, 2017 1:43 pm
by Muldar
rush4life wrote:i havent played in like 1-2 years i have nothing to post about i just wanna gain access to my lost old accounts?


Please contact support@onethumbmobile.com with the following details.

If you can provide them with the answers to these questions it will help speed up the process:

- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

Thanks

Re: Muldar I need help please!

Posted: Tue Sep 12, 2017 5:15 pm
by Cranlight
Hi muldar,
I sent you 2 private messages, but not sure if you got them. Because in my email folder, it doesn't show that I sent you a message.

Best regards,
Cranlight

Re: Muldar I need help please!

Posted: Wed Sep 27, 2017 7:08 pm
by Zeux the DMT
i also need his help

Re: Muldar I need help please!

Posted: Wed Sep 27, 2017 7:21 pm
by Zeux the DMT
2

Re: Muldar I need help please!

Posted: Thu Sep 28, 2017 6:36 pm
by Rhianne
Damn

Re: Muldar I need help please!

Posted: Tue Oct 17, 2017 7:38 am
by Alpine
I also seek help :( my mount lvl 2 black war wolf disappeared !
I have been playing on and off for a while now I have had two accounts but lost one. Due to forgetting logins when without a device for 6 months. Sadly I didn’t get support when it was requested. I did get a reply requesting more info I supplied this and got no reply... Now I’m lvl 99 gwyndon server and having fun on the replacement account. Has anyone else had this issue ? Will I get help here like I was told in game ?