Celtic Heroes

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100% wrongly banned account

#1
I tried logging in to my lvl 220’warrior account (which is my only one with all my toons on it) and turns out, hey im banned for 5-6 months.

Reason: Selling ingame items for irl cash
Evidence: what fricken evidence, i have all my gear still, no way to even accept cash from people that i dont know.

Please reply because this is 100% mistake and otm is completely in the wrong for banning my toon for this reason, not once have i sold an ingame for any irl cash
⚔️Gwydion- Relentless⚔️
SlyShadows - 220 Tank Warrior (Retired, Arawn)
Animosity - 217 Ranger (Retired, Arawn)
SlyShadows - 115 DPS Warrior (Gwydion)

Proud Tank of Arawn (Retired)
Upcoming DPS War of Gwydion

Re: 100% wrongly banned account

#2
Hey Sly,

For banned account you will be required to contact the Appeals Team, we are unable to process appeals via the forum.

Please send the following to Appeals@onethumbmobile.com

- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

Thanks
Muldar /
Ranger - 172 - Balor - Android

Re: 100% wrongly banned account

#3
Emailed right away! Already sent one in great detail, except plat purchases those are mystery to me lol, been 4+ years lel
⚔️Gwydion- Relentless⚔️
SlyShadows - 220 Tank Warrior (Retired, Arawn)
Animosity - 217 Ranger (Retired, Arawn)
SlyShadows - 115 DPS Warrior (Gwydion)

Proud Tank of Arawn (Retired)
Upcoming DPS War of Gwydion

Re: 100% wrongly banned account

#4
D: :cry:
Hope everything works out for you sly, really sad to see that this happened to you.
Can’t even imagine what “evidence” OTM “had.”
Gwydion - Guardian of Relentless
BobsYourUncle 224 Fire Mage

Stubborn 220 Warrior (Tank)

Feel free to pm me about anything or talk to me in game :D
boymclir wrote:Bob The God

Shadae wrote:This Bob guy is a guide? Legitimately?

CD Swapping since 2016

Re: 100% wrongly banned account

#5
Rip dude

No wonder why otm is crap
-Accounts-
(World - Username - Class - Level - Clan)
Sulis - Appfan3 - Rogue - 155+ - Evolution
Donn - Infectious - Ranger - 60+ - n/a (R)
Lugh - Secret account

Shivahh wrote:Not gonna happen, bloodthorn and certain stubborn players sums it up

Re: 100% wrongly banned account

#6
After looking into the case further it appears the ban was handled by a new staff member who was unaware of the context of the statements you made.

Regardless, I would advise not discussing (or performing) in-game transactions for real money.

Your account will be unbanned later today.
Muldar /
Ranger - 172 - Balor - Android

Re: 100% wrongly banned account

#7
Muldar wrote:After looking into the case further it appears the ban was handled by a new staff member who was unaware of the context of the statements you made.

Regardless, I would advise not discussing (or performing) in-game transactions for real money.

Your account will be unbanned later today.

Thankyou muldar for you and your team handling this so quickly! Will be more aware of it next time :geek:
⚔️Gwydion- Relentless⚔️
SlyShadows - 220 Tank Warrior (Retired, Arawn)
Animosity - 217 Ranger (Retired, Arawn)
SlyShadows - 115 DPS Warrior (Gwydion)

Proud Tank of Arawn (Retired)
Upcoming DPS War of Gwydion

Re: 100% wrongly banned account

#8
Sly Shadows wrote:
Muldar wrote:After looking into the case further it appears the ban was handled by a new staff member who was unaware of the context of the statements you made.

Regardless, I would advise not discussing (or performing) in-game transactions for real money.

Your account will be unbanned later today.

Thankyou muldar for you and your team handling this so quickly! Will be more aware of it next time :geek:

When sly’s jokes go too far ;)
Gwydion - Guardian of Relentless
BobsYourUncle 224 Fire Mage

Stubborn 220 Warrior (Tank)

Feel free to pm me about anything or talk to me in game :D
boymclir wrote:Bob The God

Shadae wrote:This Bob guy is a guide? Legitimately?

CD Swapping since 2016

Re: 100% wrongly banned account

#9
Bahahahahahah, shh...
⚔️Gwydion- Relentless⚔️
SlyShadows - 220 Tank Warrior (Retired, Arawn)
Animosity - 217 Ranger (Retired, Arawn)
SlyShadows - 115 DPS Warrior (Gwydion)

Proud Tank of Arawn (Retired)
Upcoming DPS War of Gwydion

Re: 100% wrongly banned account

#10
Sly Shadows wrote:I tried logging in to my lvl 220’warrior account (which is my only one with all my toons on it) and turns out, hey im banned for 5-6 months.

Reason: Selling ingame items for irl cash
Evidence: what fricken evidence, i have all my gear still, no way to even accept cash from people that i dont know.

Please reply because this is 100% mistake and otm is completely in the wrong for banning my toon for this reason, not once have i sold an ingame for any irl cash


Yeah.. OTM isn’t much about evidence! Had account banned since 2013 for that “reason”
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