Celtic Heroes

I got a message from support saying that they required my character names, servers, platinum purchases and all that. This is funny because I already sent them this information and they are asking for it again. This is taking forever now with one reply every week. Can you guys just give an answer either "yes" or "no" so I know whether I should invest in a new alt rogue? Accounts being appealed are Undercut, RageOfFire, etc.

"We kindly suggest you to wait as we reslove more issues, please message Appeals@onethumbmobile.com and wait for response, ban issues are not to be handled on forums"

Thank you

Yeah the appeals/support system in this game is complete trash, I think they just get on 1 hour a week and send out a mass copy and paste to every case of them requesting that info and then get back for another hour next week lol. Don't think they actually read the content of the email.

"We kindly suggest you to wait as we reslove more issues, please message Appeals@onethumbmobile.com and wait for response, ban issues are not to be handled on forums"

Thank you

Surely you wrote something on the forums when your rogue got banned.
#letsnotbehypocrites

"We kindly suggest you to wait as we reslove more issues, please message Appeals@onethumbmobile.com and wait for response, ban issues are not to be handled on forums"

Thank you

Surely you wrote something on the forums when your rogue got banned.
#letsnotbehypocrites

Lol you got me wrong, I'm not being a hypocrite, just being otm

"We kindly suggest you to wait as we reslove more issues, please message Appeals@onethumbmobile.com and wait for response, ban issues are not to be handled on forums"

Thank you

Surely you wrote something on the forums when your rogue got banned.
#letsnotbehypocrites

Lol you got me wrong, I'm not being a hypocrite, just being otm

Well we can't all be Hitler can we?

?

Waiting waiting waiting