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Can anyone help please!

Posted: Sat Sep 09, 2017 10:05 am
by TragShot97
Hi im TragicShot a lvl 201 ranger on the server Balor. I reset my password using my email and it said a email has been sent to my email but its been 20+ hours and ive got nothing sent to my email...I can no longer log my account..please help me on how I can fix this. I do not know what to do

Re: Can anyone help please!

Posted: Sun Sep 10, 2017 5:13 am
by MrTowerz
Have you checked the spam section? Emails from CH Support usually don't show up on Inbox rather than spam. If that's not the isssue then resend.

PS: Write down your emails and passwords on Notes to avoid this kind of issue again.

Hope this helped.

Re: Can anyone help please!

Posted: Sun Sep 10, 2017 6:03 pm
by TragShot97
Yes. I have checked spam multiple times.

Re: Can anyone help please!

Posted: Sun Sep 10, 2017 6:25 pm
by Gandorf Biggums
im dealing with a ch problem of my own. its a shame but i always feel like the problems happen on the weekend when they are busy