Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Password Reset not Working

#1
Couldn't think of a new password so I just used the password reset feature, my password was reset but no email was received containing the new password... Any idea whether this is an isolated issue that you can fix? @OTM
Sulis
Level: 221 Rogue, 216 Ranger, 212 Mage, 220 Tank, 200 Locker Warrior
Proud Owner of the Shadowscale Moon Helm
Chieftain of 1337
PM me and for any help :)

Re: Password Reset not Working

#5
Robert wrote:Any info on fix?


We think we have found the issue but it may take a few days before we can implement a fix.

PM me with the following and I can reset your password:

- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -
Muldar / OTM - Muldar
Ranger - 172 - Balor - Android

Community Manager at OTM

「You kinda always know when it’s over, but you still carry on」

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