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Re: Missing items

Posted: Tue Nov 14, 2017 12:04 pm
by Muldar
Bgawne2005 wrote:Braera lvl 154
Belenus


Still open, notified the team, unfortunately they take some time to resolve due to the work involved. Apologies.

Aileron wrote:Still waiting on a response from a July 4 ticket.


Can you provide me with character name and world the ticket was submitted on?

Thanks

Re: Missing items

Posted: Tue Nov 14, 2017 2:20 pm
by Aileron
Muldar wrote:
Aileron wrote:Still waiting on a response from a July 4 ticket.

Can you provide me with character name and world the ticket was submitted on?


Aileron, Morrigan

Morgana wrote:The tickets for lost items due to issues with mails are currently still being looked into. The main issue is that it takes time for the team to be able to back track the items and return those that have gone missing.


Since you are the main support person, I'd appreciate some insight on this viewtopic.php?f=4&t=93881&p=739432#p739423. Thanks.

Re: Missing items

Posted: Sat Nov 18, 2017 11:30 pm
by Bgawne2005
Muldar wrote:
Bgawne2005 wrote:Braera lvl 154
Belenus


Still open, notified the team, unfortunately they take some time to resolve due to the work involved. Apologies.

Aileron wrote:Still waiting on a response from a July 4 ticket.


Can you provide me with character name and world the ticket was submitted on?

Thanks


Thank you for looking into it