Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Re: Password reset

#4
@Hotmail addresses appear to being denied at an ISP level, we are testing a number of fixes.

Please contact contact support@onethumbmobile.com and we shall assist.

If you can provide them with the answers to these questions it will help speed up the process:

- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

Thanks

Re: Password reset

#5
@Hotmail addresses appear to being denied at an ISP level, we are testing a number of fixes.

Please contact contact support@onethumbmobile.com and we shall assist.

If you can provide them with the answers to these questions it will help speed up the process:

- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

Thanks
Muldar,

Im having problems about reset password too, also im not receiving email when my characters receives a mail. Is OTM still have the problem about HOTMAIL accounts?

Tks.
Gorpo/Mage lvl 228
Trozoba/Rogue lvl 200
Zelotes/Ranger lvl 47
Clan Benevolence
Server Taranis

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