Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Re: Help Otm, recover my password asap

#2
Otm, I have ask to recover my password 20+ times now and it's not come through one time!! The email I'm using is right and so is the username as it says it's send it I check my mails and it's not there. Sort this out please as I'm pretty pissed now SMH

Thanks bobj
You're on your own for now otm doesn't work weekends and if you send more requests it will take them even longer to respond and sometimes if u spam them they won't ever respond.
Image

Re: Help Otm, recover my password asap

#3
Otm, I have ask to recover my password 20+ times now and it's not come through one time!! The email I'm using is right and so is the username as it says it's send it I check my mails and it's not there. Sort this out please as I'm pretty pissed now SMH

Thanks bobj
Please contact support@onethumbmobile.com with the following information and we shall assist you in recovering your account.

If you can provide them with the answers to these questions it will help speed up the process:

- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

Thanks

Who is online

Users browsing this forum: No registered users and 1 guest