Celtic Heroes

So I've had some account issues and I've messaged support on everything I can and still haven't gotten a reply and it's keeping me from playing so I haven't been able to play for awhile and I just wanna know how I'll be able to get in contact with them
Thanks everyone!

Have you tried turning it off and on again?

So I've had some account issues and I've messaged support on everything I can and still haven't gotten a reply and it's keeping me from playing so I haven't been able to play for awhile and I just wanna know how I'll be able to get in contact with them
Thanks everyone!

Can you provide me with character details so I can look into the issue for you?

Thanks

I am not able to pm you as I just made this account a few days ago to write this message it says something about the account being to new I believe when I try

I am not able to pm you as I just made this account a few days ago to write this message it says something about the account being to new I believe when I try

I've found your support email linked to your registered forum email.

You will be required to send the Support Team account information before they can assist.

If you can resend your email with the following attached:

• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character

They will be able to help you with your password issue.

Thanks

I did I sent another email to support about that stuff

I am not able to pm you as I just made this account a few days ago to write this message it says something about the account being to new I believe when I try

I've found your support email linked to your registered forum email.

You will be required to send the Support Team account information before they can assist.

If you can resend your email with the following attached:

• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character

They will be able to help you with your password issue.

Thanks

I still haven't gotten a reply and I sent it in awhile ago? Is there any sort of problem?

Support typically take 7 - 14 days to reply, they will be working through the inbox currently.

Alright thank you!

Support typically take 7 - 14 days to reply, they will be working through the inbox currently.

It's been over a week now and I still haven't got a reply about the account and I've been waiting to start playing again