Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Need help recovering account

#1
Hello,

I can not seem to log in on my old account. I stopped playing for a while, mean while I got a new phone. I installed celtic heroes and tried to log in and either I used a different account aside from the one I want to log into, or my character didn't transfer from my old phone to my new phone. either way I need help clearing up account issue. Thanks

Re: Need help recovering account

#2
Hey jlinstoolegit,

Please email us at Support@onethumbmobile.com and we will assist you in recovering your account :)

Be sure to include as many of the following as possible for your lost account:

• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character

The more of these details you can provide will help us move your claim along faster.
Muldar /
Ranger - 172 - Balor - Android

Re: Need help recovering account

#3
Muldar wrote:Hey jlinstoolegit,

Please email us at Support@onethumbmobile.com and we will assist you in recovering your account :)

Be sure to include as many of the following as possible for your lost account:

• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character

The more of these details you can provide will help us move your claim along faster.

When the boss makes ya use a company template for all the feedback :lol: ;) You're the best Muldar
Shadow Lord of Rhiannon!
I make Dank Memes
Harambe will live
Need help with switching to DPS build. Someone halp :P
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Re: Need help recovering account

#4
ShadowLordMCPE wrote:
Muldar wrote:Hey jlinstoolegit,

Please email us at Support@onethumbmobile.com and we will assist you in recovering your account :)

Be sure to include as many of the following as possible for your lost account:

• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character

The more of these details you can provide will help us move your claim along faster.


When the boss makes ya use a company template for all the feedback :lol: ;) You're the best Muldar


When you reply to 1000s of people across all forms of social media and get about 100 PMs a day sometimes a quick stock support response is necessary :lol:
Muldar /
Ranger - 172 - Balor - Android

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