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Account Conflict PW

Posted: Fri Dec 27, 2019 6:18 am
by AccountGotHacked
So Basically, i tried logging into my old celtic account from like what? 2014? And it said: Account Conflict PW, Account name is conflicted, change required. The question is: how can i change my Username then?

Re: Account Conflict PW

Posted: Fri Dec 27, 2019 8:01 am
by Angmar Reid
If you haven’t already I’d suggest emailing support@onethumbmobile.com. There have been quite a few players with an account conflict problem. It may take them a few days to get to your reply, especially since it’s Friday and they aren’t in the office over the weekend, but they should get back with you as soon as they can :)

Re: Account Conflict PW

Posted: Fri Dec 27, 2019 8:30 am
by AccountGotHacked
Angmar Reid wrote:If you haven’t already I’d suggest emailing support@onethumbmobile.com. There have been quite a few players with an account conflict problem. It may take them a few days to get to your reply, especially since it’s Friday and they aren’t in the office over the weekend, but they should get back with you as soon as they can :)


Which informations do they need in the Email?

Re: Account Conflict PW

Posted: Fri Dec 27, 2019 10:55 am
by Difinitus
AccountGotHacked wrote:
Angmar Reid wrote:If you haven’t already I’d suggest emailing support@onethumbmobile.com. There have been quite a few players with an account conflict problem. It may take them a few days to get to your reply, especially since it’s Friday and they aren’t in the office over the weekend, but they should get back with you as soon as they can :)


Which informations do they need in the Email?


Send an email with your username, character name, and server. Should be set with just that.

If the team needs any additional information after that they will request it from you.