Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Re: Cant login

#3
1hp wrote:I also cant ever since they took away double plat I get charter I'd already exist or some bs support hasn't helped me at all threw email


You contacted Support@onethumbmobile.com, correct? It may take some time for them to get to your ticket due to the number of other people contacting them for various reasons, but they usually respond within a few days. Have you tried logging into a different account? Or uninstalling/reinstalling the app?
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Re: Cant login

#4
Eragon123 wrote:
1hp wrote:I also cant ever since they took away double plat I get charter I'd already exist or some bs support hasn't helped me at all threw email


You contacted Support@onethumbmobile.com, correct? It may take some time for them to get to your ticket due to the number of other people contacting them for various reasons, but they usually respond within a few days. Have you tried logging into a different account? Or uninstalling/reinstalling the app?


Ya I sent support an email about a week ago I havent heard anything back and yes I reinstalled app many times
If I log into my alt on normal log in it works fine

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