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need answer from support

Posted: Fri Aug 02, 2019 8:47 pm
by Menkan
i sent a ticket monday? asking if it was possible to get my ancient beastbone gloves back that i probably dropped, but i havnt heard a thing from support :/

Re: need answer from support

Posted: Sat Aug 03, 2019 5:40 am
by Angmar Reid
It sounds like they get pretty backed up in tickets they receive. I’d suggest waiting a few more days... they’ll get back with you as soon as they can :)

Re: need answer from support

Posted: Tue Aug 06, 2019 2:28 pm
by Menkan
update: 1 week later i got the most vague and useless reply ive ever seen in my life

Re: need answer from support

Posted: Tue Aug 06, 2019 2:44 pm
by Angmar Reid
Menkan wrote:update: 1 week later i got the most vague and useless reply ive ever seen in my life


Weird. I had something that I dropped a while back and they were pretty quick to respond and return it to me after asking a few questions.