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Re: Lose my mount

Posted: Thu Jan 05, 2017 11:30 am
by Esquilax
Didnt exactly lose my mount but I did lose a mount token because I bought the wrong kind of wolf. Meant to buy a silver but bought a brown. Can I get the token back? I wrote support but nothing has happened and it's been almost a week.
Done and done. Check your mailbox for Token.

Cheers,

Esq

Re: Lose my mount

Posted: Sat Jan 07, 2017 9:47 am
by RogueGods..
I lost a 100% horse , about a month ago still no answer , or nothing , I've sent about 10 tickets about it , I've been ignored and everything , a horse that I paid 5m for , lost through mail, trading through my Alts, still not one answer from support at all
I had a brief look at your account.

Support are going to require a lot more information from you to be able to locate your item.

When the mail was sent.
Who the mail was sent to.
The actual name of the mount as there are several types of horse mount in the game.

Thank You.
Sent you a pm ! Please check it out

Re: Lose my mount

Posted: Mon Jan 09, 2017 12:36 pm
by Esquilax
Sent you a pm ! Please check it out
Have replied to your message :)

Re: Lose my mount

Posted: Mon Jan 09, 2017 2:44 pm
by Hison
Didnt exactly lose my mount but I did lose a mount token because I bought the wrong kind of wolf. Meant to buy a silver but bought a brown. Can I get the token back? I wrote support but nothing has happened and it's been almost a week.
I don't think they will help you with this.. because that's like asking for support to get your turned in quest items back.. and I don't think they do it.

Re: Lose my mount

Posted: Mon Jan 09, 2017 2:45 pm
by Hison
Also Esquilax do you think you can help me get my unicorn back? It disappeared from my character when I tryed to use it..

Re: Lose my mount

Posted: Wed Jan 11, 2017 3:58 pm
by Gustafmax
They did take the wolf back and returned the token, thanks OTM