Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Character is missing

#1
Hello guys i need some help my character is not showing up and when i try to send mail to him it saids fail
I am sure of the name because of i have old emails of my characters sending and receiving mail.
I appreciate the help thanks!

Re: Character is missing

#2
Well I can’t explain the mail situation, but have you checked to be sure you were on the right server when logging in to your toon? Sometimes it switches servers, and you find your character gone. Just double check by tapping the little globe icon and tap your server.
Don’t trust the glitter squirrels. They’ll only drive you nuts.
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Angmar Reid—Herne—169 Warrior
RagingRedhead—Danu—186 Warrior (currently more active)
I don’t rage quit. I ginger snap.

Re: Character is missing

#3
Actually i cannot log on to my account because i have forgotten my username but i have old emails of my characters
only 2 are showing up in the in-game mail box but the others are not were have they gone to? also i have sent mail to support@onethumbmobile.com
currently waiting their reply.

Re: Character is missing

#4
Huh.. yeah I’m sorry to hear you’re in this situation. It’s definitely weird. The only thing I can suggest is wait for support’s reply, and they will get back with you as soon as they can.
Don’t trust the glitter squirrels. They’ll only drive you nuts.
Image


Angmar Reid—Herne—169 Warrior
RagingRedhead—Danu—186 Warrior (currently more active)
I don’t rage quit. I ginger snap.

Re: Character is missing

#6
dragonlordDL wrote:Okay thanks for your help!


Wish I could’ve been more of a help haha. Good luck!
Don’t trust the glitter squirrels. They’ll only drive you nuts.
Image


Angmar Reid—Herne—169 Warrior
RagingRedhead—Danu—186 Warrior (currently more active)
I don’t rage quit. I ginger snap.

Re: Character is missing

#7
Thanks for trying
If anyone else could help with this i am trying to recover my lost username and password and i have already contact support but they're taking forever to reply via email what else can i do to contact them for faster reply or can you help me in anyway urgently.
Also tried to contact Muldar about this but i am fail to do so.
thank you!

Re: Character is missing

#8
dragonlordDL wrote:Thanks for trying
If anyone else could help with this i am trying to recover my lost username and password and i have already contact support but they're taking forever to reply via email what else can i do to contact them for faster reply or can you help me in anyway urgently.
Also tried to contact Muldar about this but i am fail to do so.
thank you!


Difinitus is really the only person on the forums who might be able to help you. However, your best bet would be through the support email, since that has a set queue of requests that Support goes through in order of receiving them.
Eragon123 - lvl 220 ranger
Zamorak1 - lvl 220 mage
Sulis
Have questions about anything? PM me!
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Rabid Glitter Squirrel Wrangler
Harbinger of cold hard logic and reason.

Check out the fan-made Celtic Heroes Database: celticheroesdb.com!

Re: Character is missing

#9
dragonlordDL wrote:Thanks for trying
If anyone else could help with this i am trying to recover my lost username and password and i have already contact support but they're taking forever to reply via email what else can i do to contact them for faster reply or can you help me in anyway urgently.
Also tried to contact Muldar about this but i am fail to do so.
thank you!


I see that you have sent 14 Support Emails in 5 days (3 this morning alone). We have already responded to you initial inquiry and actively assisting you with your account recovery.

Please do not create forum posts about your support ticket (defined by our Forum Rules & Guidelines), as the Support Team does not monitor them and creating multiple tickets only slows down the entire process for everyone.

Thank you for your patience.
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