Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Help please! Wife needs password

#1
Good afternoon. My wife is trying to access her celtic heroes account on a different device. She has a login but cannot recall her password. She never used an email to set up her account, so password recovery is not an option through that route.
I have sent 2 emails to support@onethumbmobile.com with as much information as possible but have not heard a thing back yet.
Is there some other path to follow now, or some other way to access her account on a different device? She has a lot of items and is level 191 so I dont want to make a wrong move either and delete it.

Thanks for any help
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