Yes I understand that it was my own foult by no reading the rules. But isn't there Support for a reason to help us when we do something wrong or have a issue?If he didn't know the rules, wouldn't it be the players own fault for not reading the rules in the first place? But a do agree, it should be 3 strikes (warnings) and your out (ban), however the ban is not permanent but the after the second ban it should be permanent. Well that's how I think otm's banning system should be like.I agree, but I mean if a person did not know a rule because he was a new player how about give him another chance? Or a warning.. Or a some amount of time suspension not a perminant disabled account. This is how people lose a love to a game. when support doesn't try to have a convarsation and listen to my side of the story before making a statements.Also, paying real money helps get you banned
If I was a support I would explain the person rule.. And then tell them if I do same mistake again that will be a perminant account banning as I know the rule now.