Re: forgot password!...
#2Hey Guy,
For account retrieval you will have to contact support@onethumbmobile.com.
If you can provide them with the answers to these questions it will help speed up the process:
- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -
Thanks
For account retrieval you will have to contact support@onethumbmobile.com.
If you can provide them with the answers to these questions it will help speed up the process:
- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -
Thanks
Re: forgot password!...
#3what if i have my acc but i just dont know the pass, dont wana lose all my stupid 3 yrs boring leveling.
Re: forgot password!...
#4If your account has an email registered you should be able to manually request a password reset, or use the in-game Support system to request one from our Support Team.what if i have my acc but i just dont know the pass, dont wana lose all my stupid 3 yrs boring leveling.