Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Issues about @hotmail domains

#1
Did OTM fix the issue about hotmail domain issue about be unavailable to receive password reset mail?
How long it will take?

Does anyone still have the same problem?
Gorpo/Mage lvl 228
Trozoba/Rogue lvl 200
Zelotes/Ranger lvl 47
Clan Benevolence
Server Taranis

Re: Issues about @hotmail domains

#3
Muldar, i didnt receive any answer about my request about password, i sent an email with all information i have, and until now, ive got no answer. Will i still unavailable to play? Is OTM offering a second option to fix issues like mine?
Gorpo/Mage lvl 228
Trozoba/Rogue lvl 200
Zelotes/Ranger lvl 47
Clan Benevolence
Server Taranis

Re: Issues about @hotmail domains

#4
Gorpo wrote:Muldar, i didnt receive any answer about my request about password, i sent an email with all information i have, and until now, ive got no answer. Will i still unavailable to play? Is OTM offering a second option to fix issues like mine?


I can see an email in the inbox from yourself dated Wednesday 23rd.

Support aim to reply to all emails within 7 - 14 days, you should receive a reply either this week or the next.
Muldar /
Ranger - 172 - Balor - Android

Re: Issues about @hotmail domains

#6
I have an issue where I cannot change my password...

I type in the password I have now.
Then type in the new password that I want.
Then confirm the new password.

But then it says that I typed in the incorrect password, even though I typed in the correct password... and I know I for sure did because I keep track of my passwords usually, and I even copied and pasted it, still didn't work.

I think it has something to do with the account conflict thing, I had to change my account password because I also had the same username on android before cross platform, so I will try to change the password on a different account and see if it works.
It is within you to succeed
My character Souleste was named after myself -
Image

- my middle name is Celeste, so Souleste seems fitting...
Ice all on me

Re: Issues about @hotmail domains

#7
Frozensoul wrote:I have an issue where I cannot change my password...

I type in the password I have now.
Then type in the new password that I want.
Then confirm the new password.

But then it says that I typed in the incorrect password, even though I typed in the correct password... and I know I for sure did because I keep track of my passwords usually, and I even copied and pasted it, still didn't work.

I think it has something to do with the account conflict thing, I had to change my account password because I also had the same username on android before cross platform, so I will try to change the password on a different account and see if it works.


I'm having this same problem it tells me to change the username and when I do it seis incorrect password or email and I'm positive their right I'm so confused please help me I have to many items to just restart

Re: Issues about @hotmail domains

#8
Muldar wrote:
Gorpo wrote:Muldar, i didnt receive any answer about my request about password, i sent an email with all information i have, and until now, ive got no answer. Will i still unavailable to play? Is OTM offering a second option to fix issues like mine?


I can see an email in the inbox from yourself dated Wednesday 23rd.

Support aim to reply to all emails within 7 - 14 days, you should receive a reply either this week or the next.


How long it will take Muldar ... Until now, no answer from OTM, no issue fixed ... Will we receive a compensation from OTM?

Sounds like you dont care about this problem.
Gorpo/Mage lvl 228
Trozoba/Rogue lvl 200
Zelotes/Ranger lvl 47
Clan Benevolence
Server Taranis

Re: Issues about @hotmail domains

#9
Gorpo wrote:
Muldar wrote:
Gorpo wrote:Muldar, i didnt receive any answer about my request about password, i sent an email with all information i have, and until now, ive got no answer. Will i still unavailable to play? Is OTM offering a second option to fix issues like mine?


I can see an email in the inbox from yourself dated Wednesday 23rd.

Support aim to reply to all emails within 7 - 14 days, you should receive a reply either this week or the next.


How long it will take Muldar ... Until now, no answer from OTM, no issue fixed ... Will we receive a compensation from OTM?

Sounds like you dont care about this problem.

Its only been 7 days, he said 7-14 days not 1-7 days, chill. Muldar is also on a holiday for a few weeks, if you read the other topics you would have known, so he will not be answering to your topic for a little while.
Epona:
Yeeticus- Work in progress ranger

Herne:
Wardon- 220 Warrior
Cryptic- 220 Rogue

Who is online

Users browsing this forum: Miakoda and 10 guests