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Re: Servers down

Posted: Mon Jul 31, 2017 12:37 pm
by Reef
Happening again right now

Re: Servers down

Posted: Mon Jul 31, 2017 12:48 pm
by etha
People have been having log in issues daily. But I'm sure they know and their " team is working on it"
:)

Re: Servers down

Posted: Mon Jul 31, 2017 12:49 pm
by Lorhad Owens
Yep can't log in either.

Re: Servers down

Posted: Mon Jul 31, 2017 12:50 pm
by Vulkar
There's been continued login problems since the new launch. It's frustrating when a lot of us actually spend cash to support a game that doesn't work 3-4+ times everyday. This can only happen so many times before moving on to different games, which I'd prefer to not do.

Re: Servers down

Posted: Mon Jul 31, 2017 12:54 pm
by Finn McCool
I am experiencing the same inability to login. Not getting to character screen.
Maybe it's time to switch to U-verse
Lmao!

I can log on with my iPhone 5 but not my Samsung tab. I thought this was a cross platform improvement.

My main is in Balor on the tab and when I login on the I phone, Balor is not a world choice. Does anyone know how this dual devicing works?

I was wanting to try dual boxing but I still have yet to find a forum that adressss it step by step for a noob.

I read Biteys guide but it doesn't tell me how to get logged in. Do I need separate accounts on same server? Or is it just a Balor world/server issue?

Also how do I transfer my character if it is.
Thanks in advance for any advice you pros can lend this rookie.

Cheers!

Re: Servers down

Posted: Mon Jul 31, 2017 1:13 pm
by Esquilax
If you are having problems logging in (no/not all servers shown in the world select screen) then first try:

Android: Force close, clear cache and data from Celtic Heroes and relaunch the game.

iOS: Force close, clear device cache by holding the Home button while the 'swipe to power off' message is shown.

Hopefully this will help with some of the log-in issues encountered and I will check in with programming team regarding the issues reported.

Thank You,

Esq

Re: Servers down

Posted: Mon Jul 31, 2017 1:25 pm
by Avant Guarde
Are you still getting this issue?

If so, can you reach character select, and if yes, what world are you trying to login to?
Same issue. On login instantly get a blank world-select window.

Re: Servers down

Posted: Mon Jul 31, 2017 1:51 pm
by snik
Hey folks,

Can you pm me your account username and the world you last logged into if you are still having this issue.

Re: Servers down

Posted: Mon Jul 31, 2017 2:05 pm
by Robert
It's not an account or device issue, it's a server issue. I experience it on both iOS and Android devices on wifi and 4G. Funilly enough, I've been on calls with people that weirdly experience the same issue at the same time. My solution is just wait till the login server is working again.

Re: Servers down

Posted: Mon Jul 31, 2017 3:13 pm
by Coman
Perhaps OTM should hire some professional help to fix this xD

Sorry, but this is beyond ridiculous