Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Server Downtime - 11 AM BST - Server Maintenance

#1
Hey Heroes,

Another server downtime today as we preform final checks and changes for our cross platform servers.

We estimate downtime to be roughly 3 - 4 hours, anything changes notification will be provided on the forum.

Thanks
Muldar /
Ranger - 172 - Balor - Android

Re: Server Downtime - 11 AM BST - Server Maintenance

#5
Hercules62625 wrote:Will this allow me to play my account I still can't even sign into? It was really disappointing to discover that I couldn't play it after the wait. :(


Please contact us at Support@onethumbmobile.com with the following information and we will help you regain account access:

- Username for account -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

Thanks
Muldar /
Ranger - 172 - Balor - Android

Re: Server Downtime - 11 AM BST - Server Maintenance

#6
H3RO wrote:Same here, Struck at World Select Screen with no server(list is empty) :?:


Have you attempted to force close the app, restart device and reload the game?

We were encountering the same issue last night and these steps resolved the issue.
Muldar /
Ranger - 172 - Balor - Android

Re: Server Downtime - 11 AM BST - Server Maintenance

#7
H3RO wrote:Same here, Struck at World Select Screen with no server(list is empty) :?:

Well for me it says incorrect username or password... I tried it over and I know it was correct. I have it all written down. I even loaded CH on my iPod and tried signing in and it was correct (I would use the iPod if it wasn't so leggy and worthless)

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