Flo from Progressive wrote:Okay.
1. So here is a question, siblings using the same IP address can or cannot use your account?
2. Can someone get their account disabled if they say, in chat, I share accounts? OTM looks at chat log, sees that, and bans them? Or do they need more proof like a different IP address, but like I said if two people share the same Ipad...?
3. If they say I was only lying that I do, will their account be reinstated?
4. Clan Banks are allowed, right? What level is a clan bank until its not a clan bank? 2? 5? 10? More? How do you know it is a clan bank?
1 - Siblings are not allowed to use the same account.
2 - There are multiple ways in which we come to the conclusion of disabling an account. We cannot go into detail as they will help people to avoid being detected then.
3 - Accounts are re-enabled once they go through the appeals process. If there is evidence of massive scamming or the account being traded multiple times then the account is VERY unlikely to be re-enabled.
4 - Clan Banks are allowed yes. These account should only have bank characters and should not contain main active characters as this can then be seen as a traded account. Clan banks are very risky. If they are involved in scamming the entire account is shut down. Therefore this type of account sharing should be done with a very small group of trusted members within a clan to avoid this happening.