The support email is the correct course to take. They will assist you as soon as they can.Trying to get back into the game, and when I put what I thought my user/password was (It's been a couple of years, so I could definitely be wrong on them), the page told me "Account Conflict PW, Account name is conflicted, change required". My character was ElBeardo107 a lvl 209 ranger on Crom. First post on this entire forum so if I put it in the wrong spot sorry about that. I sent a support ticket a day ago, but just trying to cover all of my bases because an old friend messaged me asking if I'm open to come back for a while
Re: Cant log game
#12Thanks for that info, I'll make sure the team gets the info.Difinitus - I created a new account and logged into it...created a new character and then logged out. Then I'm logged back into my original account and it opened. I don't know if it really worked or my timing was impeccable lol. But that is all I did and I'm back on track.
Locking this thread now the issue is resolved.