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Help Guys!!! Unintentionally dropped my elk mount and submitted to support 3 says ago but no reply yet!!!
Posted: Sat Apr 25, 2020 3:36 pm
by Frankfurter001
Submitted to support explaining the mount was dropped unintentionally 3 days ago but no response from support team yet. Does anyone knows how to contact the support team?
Re: Help Guys!!! Unintentionally dropped my elk mount and submitted to support 3 says ago but no reply yet!!!
Posted: Sat Apr 25, 2020 4:02 pm
by Zarfus
They don't work on weekends, and support is always working to reply. It might take a few more days, don't worry.
Re: Help Guys!!! Unintentionally dropped my elk mount and submitted to support 3 says ago but no reply yet!!!
Posted: Sat Apr 25, 2020 4:05 pm
by Frankfurter001
Noted Zarfus. Hoping to post here to alert Support Team on this request just in case it was mislooked. Hopefully I can get back my mount soon.
Re: Help Guys!!! Unintentionally dropped my elk mount and submitted to support 3 says ago but no reply yet!!!
Posted: Tue Apr 28, 2020 5:10 am
by Frankfurter001
Help Support Team, still no response to this issue
! Appreciate it if you guys can look into this issue.
Re: Help Guys!!! Unintentionally dropped my elk mount and submitted to support 3 says ago but no reply yet!!!
Posted: Tue Apr 28, 2020 5:17 am
by Shivahh
Help Support Team, still no response to this issue
! Appreciate it if you guys can look into this issue.
Imagine getting ghosted by game admins
Re: Help Guys!!! Unintentionally dropped my elk mount and submitted to support 3 says ago but no reply yet!!!
Posted: Tue Apr 28, 2020 11:07 am
by Dreadfort12
I got a hellsteed a day before the event ended and tried getting the egg back to resell so mailed support and no reply either don’t worry I’m stuck with a lvl 1 now lol
Re: Help Guys!!! Unintentionally dropped my elk mount and submitted to support 3 says ago but no reply yet!!!
Posted: Tue Apr 28, 2020 12:36 pm
by Breakingbad
i had a similar issue but reply took 5 days and they didnt even get my character back after i accidently deleted it the response was i have to right an email to support which in the past the ingame support would work fine. cant be bothered writeing an email so i guess there goes my barding bank
Re: Help Guys!!! Unintentionally dropped my elk mount and submitted to support 3 says ago but no reply yet!!!
Posted: Wed Apr 29, 2020 5:47 am
by Difinitus
Hello,
Unfortunately our Support Team does not monitor the forums. Please submit a ticket in-game and the team will assist you as soon as possible. Response times may be delayed due to the unprecedented situation with COVID-19.
We appreciate your patience and understanding in this regard.