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Re: Logging not works

Posted: Wed Jun 12, 2019 11:36 pm
by joshuaedwardk
Login/pass
Arawn
WiFi /Cell

It’s been up and down all day, but now I cannot login at all.

Re: Logging not works

Posted: Thu Jun 13, 2019 12:47 am
by simokokoro
Difinitus wrote:Please provide us with some additional information to look into the issue faster:

Are you logging in using Facebook or Username/Password?
What server did you last play on?
Are you connected to WifI or cellular connection?


Username and password
Taranis
Tried both with wifi and data

Been like this since 15 hrs ago and gave up. Just now managed to log for few minutes and now stuck again.

Hope to play tomorrow.

Re: Logging not works

Posted: Thu Jun 13, 2019 12:50 am
by sunnyland79
Can’t log in on Nuada server either lots of people r having trouble

Re: Logging not works

Posted: Thu Jun 13, 2019 12:55 am
by sunnyland79
Use Facebook trying both WiFi and data. Nuada server lots r unable to log

Re: Logging not works

Posted: Thu Jun 13, 2019 1:24 am
by RoyalBratt
User/password
Belenus
Currently on WiFi (but have also had trouble while on data)

Intermittent login issues for about 24hrs now...

stuck on loading screen when leaving the tavern just now. Had to force close the app and praying I’m able to log back... and not be in tavern.

Re: Logging not works

Posted: Thu Jun 13, 2019 1:37 am
by Difinitus
Hi everyone,

Thanks for taking the time to submit the information to us. Our team will be restarting the servers soon to resolve this issue. For more information about the reset, please see the announcement post.

We apologize to those who were affected by this issue.

Re: Logging not works

Posted: Fri Jun 14, 2019 6:22 am
by ImMinecraftMike
Thank you for the update, last night we still had a few issues ,roughly 10 hours ago we still had problems.

Re: Logging not works

Posted: Fri Jun 14, 2019 11:57 am
by Curry30423
Difinitus wrote:Please provide us with some additional information to look into the issue faster:

Are you logging in using Facebook or Username/Password?
What server did you last play on?
Are you connected to WifI or cellular connection?

I’m using Facebook login
Played on herne last
Using my cellular connection

Can’t login.-.