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Re: Celtic heroes on mobile data

Posted: Sun Jul 30, 2017 4:47 am
by Eragon123
So any fix for this? Or am I deleting Celtic heroes?
I'd recommend posting your device and carrier here so OTM has a place to start looking. I'd think it would be easier for them to know that someone is disconnecting with an 'iPhone 5s on Sprint' rather than just saying 'my phone keeps disconnecting'.

Re: Celtic heroes on mobile data

Posted: Sun Jul 30, 2017 12:19 pm
by IKFROMMABON
So would people recommend using a VPN then? Celtic heroes on iPhone is kicking me off game every 5 minutes, very annoying. Trying to find a solution. Problem only occurs right after updates and usually lasts 3-4 weeks :/
From what I read using a vpn is risky especially if it's a free one. The one aileron mentioned, Betternet, is known to download malware. Tbh imma just stay away from vpns and wait for otm to fix this
Ahhh damn

Re: Celtic heroes on mobile data

Posted: Sun Jul 30, 2017 1:46 pm
by LoneHawk
The problem is not limited it IPhones...my iPad is not loading..have deleted, re-installed, cleared open pages and I am on Verizon 5G ...still cannot log on...good luck to those who can.

Re: Celtic heroes on mobile data

Posted: Mon Jul 31, 2017 2:50 am
by Regenleif
Also, for those with issues, go into Settings and make sure CH is permitted to use data.

Re: Celtic heroes on mobile data

Posted: Mon Jul 31, 2017 3:06 am
by Curry30423
Also, for those with issues, go into Settings and make sure CH is permitted to use data.
It is

Re: Celtic heroes on mobile data

Posted: Mon Jul 31, 2017 6:35 am
by XxDiabloxX
Also, for those with issues, go into Settings and make sure CH is permitted to use data.
Yeah I tried turning it off and on data again also turned data completely off and on again and nothing works. I guess it's otms end that isn't working.

Re: Celtic heroes on mobile data

Posted: Mon Jul 31, 2017 2:18 pm
by Angeleyes977
I have not been able to login since the update without wifi, but unfortunately my wifi dies not work well. If I try to use data I get connecting on login screen for a second then nothing. I have tried everything nothing is working I did not have this problem until cross platform went live. My data is on I'm using a iPhone 5s and my mobile company is metro pcs.

Re: Celtic heroes on mobile data

Posted: Mon Jul 31, 2017 4:38 pm
by Esquilax
Thank you for reporting. We are currently looking into this but it isn't a simple issue as some mobile connections appear to be working and others are not.

If you could post your device model and operating system version and who your network provider is it may help us pin down the cause of this.

Thank You,

Esq

Re: Celtic heroes on mobile data

Posted: Mon Jul 31, 2017 4:43 pm
by xAndrey
Works perfectly on my IPhone 6, IOS 10.3.3. Network is AT&T LTE

Re: Celtic heroes on mobile data

Posted: Mon Jul 31, 2017 4:58 pm
by XxDiabloxX
Works perfectly on my IPhone 6, IOS 10.3.3. Network is AT&T LTE
I updated my iPhone 6s to 10.3.3 I'm using t mobile and still nothing