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Re: Server reset for Double platinum but will there be any fixes as well please.

Posted: Thu Nov 22, 2018 12:15 pm
by ImMinecraftMike
Nice one that is very good of you to be honest, hopefully fix willl be soon but if not at least you will be helping those who might miss out.

Re: Server reset for Double platinum but will there be any fixes as well please.

Posted: Thu Nov 22, 2018 12:42 pm
by Romeo
In the post we stated that we are fixing the crashes players are experiencing (but it still may occur) and improving the performance in the Global Arena.

We have another update coming soon that will improve performance overall.
Will this "other update" 100% fix the lag? This scenario is all too familiar, we had to go through this when they switched to the unity engine. People wasn't able to play due to lag and we lost a lot of people, it never even got fixed and the solution was to make it a cross server platform cus android was a lot more stable. Can't do that this time around.

Re: Server reset for Double platinum but will there be any fixes as well please.

Posted: Thu Nov 22, 2018 1:28 pm
by YourNightmare
Hi Difin. We chatted ingame

I have tried every trick in the book on my iPhone 6 but to no avail. Including the ones you suggested

I have been waiting to buy double platinum but can’t log in. Do you think the crash issues will be fixed by then. Because I think that should be your number 1 priority. Many active players I know are also upset with the update for the same reason.

If double plat ends before we can log back in then you are losing my business at least. I can’t speak for others.
We’re also looking into options so that those that may miss double plat don’t miss out on the opportunity.
When is the end of the double plat event?

Re: Server reset for Double platinum but will there be any fixes as well please.

Posted: Thu Nov 22, 2018 1:39 pm
by Just Moon
Normally ends with a Monday reset

Re: Server reset for Double platinum but will there be any fixes as well please.

Posted: Thu Nov 22, 2018 1:49 pm
by Robert
Hi Difin. We chatted ingame

I have tried every trick in the book on my iPhone 6 but to no avail. Including the ones you suggested
Hey Meepol,

Did you even try reducing motion effects within iOS? This can free up a lot of your system memory.
Image


There’s also disabling Siri and Spotlight search, which can also free up a lot of system resources.
Image

Unfortunately with the latter you lose the ability to search for apps from your home screen but that can also free up a lot of resources, keep in mind if you do this you need to do it for all the apps on your system, manually selecting ‘off’ on each.

Hope this helps some people.

Re: Server reset for Double platinum but will there be any fixes as well please.

Posted: Thu Nov 22, 2018 7:56 pm
by Xanadu
In the post we stated that we are fixing the crashes players are experiencing (but it still may occur) and improving the performance in the Global Arena.

We have another update coming soon that will improve performance overall.
Will this "other update" 100% fix the lag? This scenario is all too familiar, we had to go through this when they switched to the unity engine. People wasn't able to play due to lag and we lost a lot of people, it never even got fixed and the solution was to make it a cross server platform cus android was a lot more stable. Can't do that this time around.
As I understand it, the crashing and the lag are both believed to be related to the same issue (as is the battery usage and overheating) which is a misuse of system resources by the client. Hopefully, the client fix with solve all three issues.

Re: Server reset for Double platinum but will there be any fixes as well please.

Posted: Thu Nov 22, 2018 9:16 pm
by meepol
Hi Difin. We chatted ingame

I have tried every trick in the book on my iPhone 6 but to no avail. Including the ones you suggested
Hey Meepol,

Did you even try reducing motion effects within iOS? This can free up a lot of your system memory.
Image


There’s also disabling Siri and Spotlight search, which can also free up a lot of system resources.
Image

Unfortunately with the latter you lose the ability to search for apps from your home screen but that can also free up a lot of resources, keep in mind if you do this you need to do it for all the apps on your system, manually selecting ‘off’ on each.

Hope this helps some people.
Hi Robert
No noticeable change unfortunetely