Hello folks, this is my first post here
I forgot my password. I remember my username though. My mage is called "Electron", and my ranger is called "Robin W00D"(with zeroes instead of letters).
Can someone please help? Thanks.
Re: Need help with password problems
#2Hey Electron,Hello folks, this is my first post here
I forgot my password. I remember my username though. My mage is called "Electron", and my ranger is called "Robin W00D"(with zeroes instead of letters).
Can someone please help? Thanks.
For account retrieval you will have to contact support@onethumbmobile.com.
If you can provide them with the answers to these questions it will help speed up the process:
- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -
Cheers