Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS Devices

Re: Banned

#3
The account in question has been disabled due to suspicious activity on the account (As stated when you attempt to login to the account).

To appeal you will be required to contact Appeals@onethumbmobile.com with the following information:

- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

Thanks
Muldar / OTM - Muldar
Ranger - 172 - Balor - Android

Community Manager at OTM

'White Lighter'

Re: Banned

#8
Jeffryluvsgrant wrote:So...how long does it usually take to get a reply? Last time I had account issues I waited months.


Appeals aim to reply to all emails by Friday.

Please ensure any requests for further information are fulfilled.
Muldar / OTM - Muldar
Ranger - 172 - Balor - Android

Community Manager at OTM

'White Lighter'

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