Celtic Heroes

Like others, I am unable to login after today's update. I have a ^android account that was in conflict with an iOS account with the same username. I've reset the password twice and reinstalled the game twice but nothing so far has allowed me access to my account. Any help would be very much appreciated. Toon name Satok Rosser, world Donn. Thank you

Filler

Dear staff or Muldar,
I have contacted in game support to restore to me one of my old accounts named PizzaPie on Herne. This was my druid that helped me out and I received responses from staff, but have not gotten my account back. They asked for evidence which I gave over a week ago and have not heard any more replies back. If you could help in any way that would be great. I have also in the past, if it helps, used the character whhite to reclaim pizzapie about a year and a half ago which I said in the in game support option. Finally I also might be wrong on what the username was, but I think I was right when I sent it in the support menu.