Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Re: Account Problems: Conflict and Password

#181
Muldar help !!
My Account is Bann :(
Name: xBlackMagic
Lvl: 190 , druid
World: Danu
For account appeals you will have to contact appeals@onethumbmobile.com.

If you can provide them with the answers to these questions it will help speed up the process:

- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

Thanks

Re: Account Problems: Conflict and Password

#182
Muldar help !!
My Account is Bann :(
Name: xBlackMagic
Lvl: 190 , druid
World: Danu
For account appeals you will have to contact appeals@onethumbmobile.com.

If you can provide them with the answers to these questions it will help speed up the process:

- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

Thanks

Re: Account Problems: Conflict and Password

#184
Muldar help !!
My Account is Bann :(
Name: xBlackMagic
Lvl: 190 , druid
World: Danu
For account appeals you will have to contact appeals@onethumbmobile.com.

If you can provide them with the answers to these questions it will help speed up the process:

- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

Thanks
Hey Muldar, please check your pm inbox. I sent you one. Thanks in advanced.
Image

Re: Account Problems: Conflict and Password

#186
Its been over a year since my last login but I know I have the right password and username. My character is REMOVED and it keeps saying conflict
Conflict removed and username updated!

"YOURUSERNAME"ios and "YOURUSENAME"android to sign in.

Re: Account Problems: Conflict and Password

#187
Hello,

After my old tablet crashed I can't login on my new tablet. It keeps saying 'username password incorrect.' My old account must be DarkSoul014 or 14, don't exactly remember. I just started so low lvl. I tried creating a new account (Sephiroth14) but get the same error. I don't mind loosing my 1st character as I just want to play this game, please help :)

Re: Account Problems: Conflict and Password

#188
Hello,

After my old tablet crashed I can't login on my new tablet. It keeps saying 'username password incorrect.' My old account must be DarkSoul014 or 14, don't exactly remember. I just started so low lvl. I tried creating a new account (Sephiroth14) but get the same error. I don't mind loosing my 1st character as I just want to play this game, please help :)
Hey Sephiroth,

For account retrieval you will have to contact support@onethumbmobile.com.
If you can provide them with the answers to these questions it will help speed up the process:

- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

Thanks

Re: Account Problems: Conflict and Password

#189
Hello,

After my old tablet crashed I can't login on my new tablet. It keeps saying 'username password incorrect.' My old account must be DarkSoul014 or 14, don't exactly remember. I just started so low lvl. I tried creating a new account (Sephiroth14) but get the same error. I don't mind loosing my 1st character as I just want to play this game, please help :)
Hey Sephiroth,

For account retrieval you will have to contact support@onethumbmobile.com.
If you can provide them with the answers to these questions it will help speed up the process:

- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

Thanks
Ok thanks

Re: Account Problems: Conflict and Password

#190
Hi. I am unable to log in to my account. The same conflict problem. I reinstalled it after a very long time. My ios account username 'REMOVED'. A warrior of level greater than 50. I had one rogue from Android also named Elohim level greater than 65.
Username - REMOVED ( ios one ). Character - Gameboyt
Username - REMOVED ( android ). Character - Elohim
Username - REMOVED ( android ). A ranger. I don't remember properly.
Username - REMOVED.
I'm unable to access any account. Please resolve this sir.

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