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Restore Mail

Posted: Wed Apr 19, 2017 6:43 pm
by Anub
I have a problem with the mail . I lost access to it , how can l change my mail to another ? I have access to my account and all the necessary data . Help me please. I sent letters of support, but no one answered((

Re: Restore Mail

Posted: Mon Apr 24, 2017 9:59 am
by Muldar
Hey Anub,

If you submit an in-game Support Ticket with your current email and the email address you would like it updated to the Support Team can manually change it for you.

Could you provide me with your character name and world and I can check the status of your ticket.

Thanks

Re: Restore Mail

Posted: Fri Apr 28, 2017 6:24 am
by Anub
Name ANUBIC 210 rogue ,server donn.
Thanks for help

Re: Restore Mail

Posted: Mon May 01, 2017 11:08 am
by Muldar
Anub wrote:Name ANUBIC 210 rogue ,server donn.
Thanks for help


Support will be unable to assist with only previous passwords (We do not view nor store previous passwords)

They will require current or original email registered to the account.

Re: Restore Mail

Posted: Mon May 01, 2017 6:23 pm
by Anub
Thank you for your response . What if I don't remember the mail ? I can provide any info , can provide screenshots or something . Please help (

Re: Restore Mail

Posted: Sun May 28, 2017 8:06 pm
by Anub
Please see my message in the game support. And give him an answer. Thank you