Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Ridiculous

#1
Buying haste gloves and boots both 100k, hero ammy 150k. Absolutely ridiculous that I have to restart a character. I've been trying to get back my main for more than a month now! But seems like support doesn't unban people who don't buy plat frequently from the way I see it, u ban me and my girlfriend but you only ban her for 5 days because we buy plat from her account and ban me until 2099..... Name is Quickstriker for those who don't know

Re: Ridiculous

#2
That's why you don't break the ToS
Shadowbolt3- 224 Rogue
Shadmistress- 188 Mage
Shadowbolt2- 113 Warrior (Retired)
Helaman- 157 Locker Rogue
ShadShot- 89 Ranger
Shadow Bolt- 82 Druid
Raganos- 100 Warrior
World: Crom
Proud member of Seed

Re: Ridiculous

#4
Hello,

If the appeal team have decided not to re-enable an account then they should have provided you with the reason as to why this was.
We do not give preference over any player. If players break the rules then their accounts shall be disabled while we look into the issue.
The more information that you can provide to the appeals team, the easier it makes their work. If they have not yet gotten back to you then please politely re-send your appeal and the team shall look into the case as soon as they can.

Please be aware that at times appeals may be slow due to the work load or a complex issue that we may be looking into.

Thank you.
Please PM me for Support Issues
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Morgana is back in the house! ~ Meow!

Re: Ridiculous

#5
Personally, if you're a first time offender (I.e. It's your first ban) then a month is more than sufficient to send a message... But if you've already had your warning ban (not that there is such a thing as a warning ban) then it might be bad luck chap
General of Seed - Crom
Druid 216+ & 130 something on Arawn retured in 2013
Rangers 221+ And 190+
Rogues 220+, 210+, 150+, 97+ & 150 on Arawn retired in 2013
Mage 214+
Warrior 218+

Ex member of Badabing, Celts, Uskoci & Serenity on Arawn

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