Celtic Heroes

Active topics

1. Guide to Writing an In-Game Support Ticket

   8 Replies 11087 Views

   by Basalt, Thu Jan 23, 2014 4:37 pm

   

   Hey everyone,
   
   Recently I have sent in quite a few of in-game support tickets and gotten a response every time within 24 hours. Knowing that many people send them in and do not get response for some...
   8 Replies
   11087 Views
   Last post by Tadaaah
   Fri Apr 20, 2018 7:19 am
2. The Ask for Help Forum

   0 Replies 8861 Views

   by CommunityBot, Fri Jun 22, 2012 5:16 pm

   

   Hello and welcome to the Ask for Help Forum!
   
   This is where you can ask your fellow Celtic Heroes players for help on a variety of topics such as:
   Quests
   Items such as armour and weapons
   Player...
   0 Replies
   8861 Views
   Last post by CommunityBot
   Fri Jun 22, 2012 5:16 pm
3. DO NOT SHARE YOUR PASSWORD WITH ANYONE

   0 Replies 3820 Views

   by admin, Fri Dec 23, 2011 2:29 pm

   

   Do not share your password with anyone under any circumstances.
   
   Do not enter your password into any websites or tell any admins - nobody working for the game will even need to know your password,...
   0 Replies
   3820 Views
   Last post by admin
   Fri Dec 23, 2011 2:29 pm
4. Refund

   0 Replies 60 Views

   by Panther, Sat Feb 15, 2020 1:03 am

   

   Is it possible to refund a lvl 6 dragon for 3 eggs back?
   0 Replies
   60 Views
   Last post by Panther
   Sat Feb 15, 2020 1:03 am
5. Have not received confirmation email!

   1 Replies 101 Views

   by Ckohrman45, Fri Feb 07, 2020 1:51 am

   

   Hey guys, I forgot the email that I had associated to my account. I tried switching it and it said that it sent an email to finish registering my new email. I still have not received it yet. Can...
   1 Replies
   101 Views
   Last post by Difinitus
   Tue Feb 11, 2020 9:06 am
6. Hacked

   1 Replies 83 Views

   by Siv, Thu Feb 06, 2020 9:07 am

   

   Hello days ago I got hacked but managed to get my account back with the help of team support but there was no toon so they brought back my deleted toon but when I logged in I had 0 items,probably the...
   1 Replies
   83 Views
   Last post by Eragon123
   Thu Feb 06, 2020 12:06 pm
7. Forgot username and password

   1 Replies 145 Views

   by Cheriechalmers, Wed Jan 22, 2020 7:39 am

   

   I have forgotten my user name and password in the game “celtic hero’s” I have posted this issue “locked out” I have also emailed support@onethumbmobile.com site for help and I have had no reply....
   1 Replies
   145 Views
   Last post by Eragon123
   Wed Jan 22, 2020 11:22 am
8. Need help to reset Frozen Quest. Non response from support

   2 Replies 100 Views

   by ryandragon, Sat Jan 11, 2020 8:25 am

   

   My friend lost his frozen weapon so he cannot access DL weapon quest now.
   He has submitted to support in game for weeks but no response.
   
   Name : Denver1
   Server: Taranis
   
   Please help, thank you.
   2 Replies
   100 Views
   Last post by Difinitus
   Mon Jan 20, 2020 4:20 am
9. Locked out

   1 Replies 83 Views

   by Cheriechalmers, Mon Jan 20, 2020 1:09 am

   

   Can anyone please tell me how I can get help to log into my account as I seem to have user name and password wrong. I have read to contact a board administrator, how do I do this ? Thank you.
   1 Replies
   83 Views
   Last post by Angmar Reid
   Mon Jan 20, 2020 1:13 am
10. Two Account Recovery

    4 Replies 216 Views

    by Hawaii, Sat Jan 18, 2020 7:58 pm

    

    I have a few accounts that need to be recovered and have not yet heard back from support. I spend like a few thousand dollar back in the day and im trying to get them back but can't remember email or...
    4 Replies
    216 Views
    Last post by Eragon123
    Sun Jan 19, 2020 4:36 pm
11. Hacker

    14 Replies 1948 Views

    • 1
    • 2

    by kazoku016, Sat Sep 16, 2017 2:57 am

    

    Dear Admins, support, otm staffs,
    
    So someone just hacked my account. He can log my acc on live game before but luckily support disabled it before he do all spell caster on my acc. But today I just saw...
    14 Replies
    1948 Views
    Last post by Eragon123
    Sat Jan 18, 2020 2:56 am
12. Help feed help

    1 Replies 143 Views

    by itemfinder, Mon Dec 23, 2019 12:05 pm

    

    Am i right in thinking that you cant directly post into the help forum thread? And why?
    1 Replies
    143 Views
    Last post by Romeo
    Sun Jan 12, 2020 11:46 pm
13. Account recovery

    5 Replies 990 Views

    by iJoin, Sun Jul 17, 2016 1:16 pm

    

    Hi OTM I'm trying to recovery an account which I have my email linked up too but I don't know the username. I know the name of the character and the server.
    5 Replies
    990 Views
    Last post by pankspatil
    Fri Jan 10, 2020 11:07 am
14. Account Conflict PW

    3 Replies 212 Views

    by AccountGotHacked, Fri Dec 27, 2019 6:18 am

    

    So Basically, i tried logging into my old celtic account from like what? 2014? And it said: Account Conflict PW, Account name is conflicted, change required. The question is: how can i change my...
    3 Replies
    212 Views
    Last post by Difinitus
    Fri Dec 27, 2019 10:55 am
15. Support Email

    5 Replies 180 Views

    by AccountGotHacked, Thu Dec 26, 2019 1:08 pm

    

    Basic Question: is the Support Email Supporr@onethumbmobile.com still active? Because last time i had an Issue that i forgot my Username, and that was wayy back in 2016, they didnt respond, but it...
    5 Replies
    180 Views
    Last post by AccountGotHacked
    Thu Dec 26, 2019 3:10 pm
16. Issues with bank

    2 Replies 182 Views

    by Romeo, Wed Dec 11, 2019 1:45 am

    

    I can't cycle through the item categories from my bank. It works via characters inventory so I have to back out my bank, go into character invo and select what category I want from there, then go...
    2 Replies
    182 Views
    Last post by itemfinder
    Mon Dec 23, 2019 1:15 pm
17. Account conflict PW

    2 Replies 173 Views

    by SanWanders, Thu Dec 19, 2019 5:27 pm

    

    Hello,
    
    I started playing years ago and now where I found out that the game is now crossplayable I wanted to start again.
    If I want to log in into my account it now tells me "Account name is...
    2 Replies
    173 Views
    Last post by SanWanders
    Thu Dec 19, 2019 7:15 pm
18. Amin

    1 Replies 157 Views

    by William IX, Wed Dec 18, 2019 4:25 am

    

    I need an admin not in support to pm me please. Not sure how else to ask.
    1 Replies
    157 Views
    Last post by Difinitus
    Wed Dec 18, 2019 7:00 am
19. An invite to itemfinder

    0 Replies 193 Views

    by itemfinder, Sun Dec 15, 2019 3:02 pm

    

    I just wanted to invite you guys to my band. Its called itemfinder.
    
    This is a screenshot of the band and would love you to join.
    If you would like to join just click this link:
    0 Replies
    193 Views
    Last post by itemfinder
    Sun Dec 15, 2019 3:02 pm
20. Account Problem

    1 Replies 181 Views

    by yea, Sun Dec 15, 2019 11:56 am

    

    hello,
    
    I forgot my username, but I still have the email used to sign in
    can I get my account back?
    
    I've contacted support 2 days ago and today, but no one helped me
    
    I've sent my email, date...
    1 Replies
    181 Views
    Last post by Eragon123
    Sun Dec 15, 2019 12:51 pm
21. Forgot Username.

    2 Replies 257 Views

    by klv, Fri Dec 13, 2019 9:00 am

    

    Hey guys, pls I need to know if there's any means to recover my account, I forgot the username but still remember the password and toon name if it helps, please looking forward to hear from you guys...
    2 Replies
    257 Views
    Last post by klv
    Fri Dec 13, 2019 7:16 pm
22. Character disappeared

    5 Replies 710 Views

    by dpackman11, Fri Oct 11, 2019 1:54 pm

    

    During game play, it disconnected me and after trying to log in again, it said that another
    player was on my account and to try later.
    
    When I log in now, it acts as though I have no characters...
    5 Replies
    710 Views
    Last post by Difinitus
    Wed Dec 11, 2019 4:41 am
23. Changing registered email

    6 Replies 1033 Views

    by Romeo, Mon Aug 26, 2019 2:13 pm

    

    Trying to change the email I registered but not receiving anything in my inbox or spam to confirm it. Tried it twice but nothing. Is there another way to do it?
    6 Replies
    1033 Views
    Last post by 1hp
    Mon Dec 09, 2019 11:11 pm
24. Cant login

    3 Replies 316 Views

    by Lord Kaloru, Fri Nov 29, 2019 5:14 pm

    

    Cant login and glitchy character before not being able to login , character would drop off the server randomly and often and now i cant login at all my charcter/ account is lord kaloru
    3 Replies
    316 Views
    Last post by 1hp
    Mon Dec 09, 2019 7:18 pm
25. Forgoten password

    1 Replies 147 Views

    by Stuki, Sat Dec 07, 2019 11:05 am

    

    Hello i dont played the game for couple of months so i forgot my password and my account is not linked to an email adress i remember my username but cant figure the password out :)
    
    Need Help
    Thanks.
    1 Replies
    147 Views
    Last post by Eragon123
    Sat Dec 07, 2019 12:38 pm